This website is owned by “G3” [Partnership] an informal collaboration between Charles Russell Speechlys LLP, The University of Surrey and UKIE. This website is hosted by Charles Russell Speechlys LLP whose contact details are set out below.
Important: By submitting personal data to us and/or by using our website you give your consent that all personal data that you submit may be processed by us in the manner and for the purposes described below.
G3 (“we” and “us”) is committed to protecting your privacy.
As a customer or a visitor to our website we, and the companies that work on our behalf, collect information on you. This includes your personal information and information we may buy.
We also collect information on your use of our website, including any forums you visit and how you arrived at our website in the first place by using cookies or other tracking technologies.
Some other companies also collect certain information on you when you use our website, such as social networking sites or web analytic companies.
We will only keep information about you for as long as we need to, and we make sure that any companies that process your information on our behalf do the same.
USE OF PERSONAL DATA
Information we collect
When you use our website and services, we request personal information about you such as your name, email address and affiliated company. We may also ask for demographic information to enable us to provide a personalised service to you. The information you provide is either manually or electronically stored. We sometimes supplement that information with information that is received from third parties. For instance, if inaccurate postal codes are received, we may use third party software to fix them.
When we collect or ask you for personal data it may be for any of the following purposes:
- to provide our services and other information to you
- to contact you to inform you of our services or events
- to send you regular updates on issues we think will be of interest to you
- to send you requested information on our people and services
- to use your personal data in connection with your access to information and materials on our website
- to use your personal data for marketing purposes and market research
- to administer the website and help us improve our services
- to use your personal data in relation to or arising from our events, publications and webinars
- to deal with your enquiries and requests
- to compile your profile
- to administer the website’s membership records
- to carry out fundraising activities
- to provide reservation or booking services
- to notify you of changes to our service
- to better enhance your experience
- to improve our products and services
- to understand the behaviour and preferences of the website users
- to troubleshoot technical problems
- to ensure proper functioning of our products and services
- to allow you to enter competitions
- to generate statistics about our user community
Information on your use of our website
We collect information about your use of our website. This includes the pages of our website that have been viewed by you and for how long, and your website journey. This is done by cookies or other tracking technologies and will include your IP address and if you have logged in, your log-in details too.
If you choose to post messages in our forum or other message areas, we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.
How you arrived at our website
We collect information about how you arrived at our website in the first place. This can include what links or adverts of ours you’ve viewed or clicked on to reach us, or any search terms you’ve used. If we understand how you look for us, we hope to make it easier to be found.
If you see an advert of ours elsewhere, we or agencies that work on our behalf, place a cookie on your browser. This is so that when you arrive at our website we can recognise that you’ve seen an advert of ours elsewhere.
Some other companies also collect certain information from our website. This includes social networking applications. We have social networking widget on our website. Widgets give you the tools to bookmark our websites, blog, share, tweet and email our content to a friend. Your interaction with those options will result in further cookies, from the providers you use being placed on your system. To opt-out of the data collection and aggregation created from your interactions, please contact us on the details below.
Keeping information only as long as we need to
We will only keep information about you for as long as we need to. We make sure that any companies that process your data on our behalf do the same.
Marketing and commercial use
You can subscribe to or unsubscribe from our marketing communications at any time by following the instructions in our marketing communications or by contacting us on the details below.
- with the University of Surrey and UKIE;
- with our company group;
- only if necessary, with third party approved contractors or other service providers who may access your personal information when providing services (including but not limited to IT support services) to us;
- with third party companies conducting marketing activities on our behalf;
- with government, law enforcement agencies and regulatory bodies when we consider the disclosure to be fair, reasonable and legal; and
- we may share, transfer or disclose your personal data to a potential or actual successor to us.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
If there is a material change that could have a detrimental effect on you, and we have your contact details, we will contact you to check whether you are happy with it. Use will signify that you agree to such changes. We encourage you to check this page frequently.
You can ask us for a copy of your information or to correct the information we hold on you at any time. Upon receipt of your written request and enough information to permit us to identify your personal data, we will disclose to you the personal data we hold about you, for which we may make a charge up to the maximum as allowed by applicable law. We will also correct, amend or delete any personal data that is inaccurate and notify any third party recipients of the necessary changes. You may update any information you have given to us by contacting us at the addresses given at the end of this policy.
Requests to delete personal data are subject to any applicable legal and ethical reporting or document retention obligations imposed on us.
COOKIES AND SIMILAR TECHNOLOGIES
A cookie is a small piece of information which is sent to your browser and stored on your computer’s hard drive, mobile phone or other device. Cookies do not damage your computer.
We use these types of cookies on our website:
- Strictly necessary cookies
These cookies are essential in order to enable you to move around the website and use its features. Without these cookies, services you have asked for cannot be provided. They are deleted when you close the browser.
- Performance cookies
These cookies collect information in an anonymous form about how visitors use our website. They allow us to recognise and count the number of visitors and to see how visitors move around the site when they are using it.
We may also use your IP address to help diagnose problems with our server, to administer our website and to improve the service we offer to you. An IP address is a numeric code that identifies your computer on a network, or in this case, the internet. Your IP address might also be used to gather broad demographic information.
- Functionality cookies
These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
- Targeting cookies
These cookies record your visit to our website, the pages you have visited and the links you have followed. We may use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
You can find more information about the individual cookies we use and the purposes for which we use them in the table below:
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We use Google Analytics to better understand how our customers navigate to and through our websites, how long customers spend visiting our content items and how often they return to visit our websites. Google Analytics also helps us track the effectiveness of the money we spend on our digital marketing campaigns.
When you arrive on our website a pop-up message will appear asking for your consent to place performance cookies on your device. In order to provide your consent, please click ‘ok’. Once your consent has been provided, this message will not appear again when you revisit. If you, or another user of your computer, wish to withdraw your consent at any time, you can do so by altering your browser settings. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.
LINKS TO OTHER WEBSITES
If you have a question, complaint or query around how we use your information, please contact us on firstname.lastname@example.org or by writing to Marketing Department, Charles Russell Speechlys LLP, One London Square, Cross Lanes, Guildford, Surrey, GU1 1UN.